Support & Services
Nurturing Success
Unwavering Support, Tailored Solutions, Every Enterprise Thriving
As a leading software company, Synconics offers a comprehensive suite of services tailored to meet the diverse needs of enterprise applications. From strategic consulting to seamless implementation, our expertise spans across the entire lifecycle of software solutions. Whether it's ERP systems like Odoo, Salesforce, or Microsoft Dynamics, we bring cutting-edge technology to streamline and optimize your business processes. Our commitment goes beyond just delivering software – we provide ongoing support, maintenance, and training to ensure your organization harnesses the full potential of these powerful tools. At Synconics, we're dedicated to elevating your business through innovative software solutions and expert services.
Technology Selection
Our technology assessment consultant team not only focuses on the pulse of your business through technology but also facilitates high-level business strategy discussions during the assessment.
Taking a comprehensive look at your organization reveals opportunities for improvement, especially in terms of digital technology. Our enterprise technology consulting services help you develop a technology roadmap to determine if you need new technology. If so, we assess which functions should be in a single ERP system vs. several best-of-breed systems.
Enterprise Application Hosting
Hosting is your VIP pass to the Enterprise Application party, shaping access and responsibilities. Our track record in ERP and Enterprise application installations globally speaks volumes about successful deployment strategies. With us, installation is an adventure with best practices, delving into IT infrastructure, budget, user logins, and all the wild cards. Synconics specializes in mid-market ERP, serving as ERP matchmakers to understand your business process.
We guide you in selecting the right ERP version – Online, Enterprise, or Community – and tailor hosting options like SaaS, Dedicated Cloud, Public Cloud, or on-premises to suit your needs perfectly. Let's make your business dance to the ERP beat!
Software Implementation
Synconics offers a seasoned team and leverages industry best practices to guarantee the success of your Enterprise Application implementation. Our comprehensive end-to-end implementation services are designed to expedite the design, deployment, and adoption of software solutions, minimizing risks.
Our best-in-class services encompass the following key areas:
Functional Configuration
Configuring software modules according to business operations is a crucial step in optimizing the system for specific organizational needs. This involves tailoring each module to align with the unique processes and workflows of the business. The configuration process typically includes defining user roles and permissions, customizing data fields, establishing workflows, and integrating with existing systems. By aligning software modules with business operations, organizations can streamline processes, enhance efficiency, and ensure that the software system meets the specific requirements of their industry and workflow. This customization allows for a more seamless and effective integration of the software system into the daily operations of the business.
Technical Customization
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Synconics excels in customization, specializing in tailoring enterprise applications to meet specific business requirements.
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This involves adapting and configuring various elements within the application, such as user interfaces, workflows, data fields, and functionalities.
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The customization ensures seamless alignment with the specific operations and processes of the business, going beyond industry standards.
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By leveraging Synconics' expertise in customization, businesses can address their unique operational challenges and objectives effectively.
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This tailored approach enhances efficiency, user experience, and overall effectiveness.
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It also fosters a more productive integration of the enterprise application into the organization's daily workflow.


Inability to integrate with other systems
Lack of visibility to vital information
Restricted scalability and growth
Incompetent to regulatory mandate
Maintenance expenses
Technology Migration
Synconics recognizes the imperative for change and stands ready to facilitate the upgrade of your systems or applications, a transformation aimed at optimizing the right blend of existing (Application Management) and cutting-edge ERP Internet-driven technologies (Migration, Enhancements).
This upgrade journey encompasses various migration types, including the transition from Legacy systems to new web-based Enterprise Applications, hosting migration, and version migration or upgradation. Our commitment is to guide you seamlessly through these processes, ensuring that your business benefits from the latest advancements while preserving the efficiency of existing systems.
There are multiple reasons why companies need to replace their legacy systems with advanced ERP solutions.
Functional/Technical Training

At Synconics, our commitment extends beyond just providing enterprise applications; we take pride in empowering your team with the knowledge and skills needed to maximize the potential of these sophisticated solutions. Our comprehensive training programs cover both the functional and technical aspects of enterprise applications, ensuring that your team is well-versed in utilizing the full spectrum of functionalities. From understanding core business processes to mastering the intricacies of technical configurations, our training is tailored to bridge the gap between software capabilities and practical application within your organization. With Synconics, you're not just adopting a cutting-edge enterprise application; you're investing in the expertise needed to drive optimal performance and efficiency across your business operations.
Support and Maintenance
Leverage proactive support from our team of highly trained and motivated experts specializing in ERP and Enterprise Application implementation at Synconics. Our commitment extends to ensuring timely resolutions for all your software-related challenges. With our comprehensive support and maintenance services, we provide continuous assistance, technical support, and updates to guarantee the seamless functioning and optimization of your ERP system. Whether you're utilizing systems like Odoo, Salesforce, or Microsoft Dynamics, we recognize the critical role they play in managing diverse business processes. Therefore, our services are designed to uphold the functionality, security, and performance of your ERP systems. From addressing functional queries to providing technical support, our ERP support and maintenance services encompass a holistic approach to keep your operations running smoothly.
Why Synconics?
Synconics has engineered the best ERP support program in the industry. What if you could reap all these benefits while saving 50% or more?
Speak with a dedicated engineer who has 5 years of experience of ERP, on your first call
Receive a response to a critical issue within a days
Certified Project Managers
Global Account Manager for Each Client
Why Synconics for Enterprise Applications Implementation
Ready for NDA
In order to keep every business imperative data confidential, Synconics is prepared to sign a "Non-Disclosure Agreement".
Comprehensive Analysis
We will collaborate with you so that you exactly know what you'll receive when the project is complete. We will work with you to develop that idea into reality.
Custom Module Quotation
After discussing and analyzing your requirements, we will give you no obligation quote.
Demo Options Available
After discussing and analyzing your requirements, we will give you no obligation quote.
Meeting Your Needs
We work closely with each client to plan, develop, design and release their custom plugin exactly as they are envisioning the functionality and design.
Ever-ready Support
The technical support is all-the-time ready to help the clients to customize, administer and integrate modules as well as plugins without any difficulty.
Our ERP Implementation Process
Needs Assessment
We begin by understanding your advertising organization's objectives, challenges, and specific market positioning. Our experts conduct a comprehensive needs assessment to identify the ideal ERP solution for your specific needs.
Customization
Leveraging industry insights, we customize the ERP system to match your specific workflows, ensuring a seamless fit within your organization. Implementation: Our seasoned team of ERP specialists meticulously manages the implementation process, minimizing disruptions to your daily operations and ensuring a smooth transition.
Training
We provide comprehensive training to empower your staff to fully utilize the ERP system's capabilities, ensuring a smooth transition.
Support and Maintenance
Our support doesn't end with implementation. We offer ongoing support and maintenance to keep your ERP system running smoothly, ensuring your advertising operations remain creative, efficient, and profitable.
Contact Us Today:
Ready to optimize your advertising operations, streamline campaign management, and improve creative collaboration with a customized ERP solution? Contact us today to schedule a consultation. Our team of experts is here to guide you through the process and help you achieve operational excellence in the advertising industry.
Explore Synconics Odoo Consultancy Services
“Bring your ideas to market and be the first to capitalize on emerging trends and technologies.”
300+
Odoo Implementation
250+
Developed Odoo Apps
20+
Products based on Odoo
The Synconics team consists of ERP specialists that have the knowledge and experience to come up with solutions that are both industry-specific and tailored to your business’ needs.
Odoo ERP Service Portfolio
Deployment & Advisory
Services
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Odoo ERP Consultancy
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Odoo Hosting
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Odoo Implementation
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Odoo Configuration
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Digital Transformation
Managed
Services
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Odoo ERP Management
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Post Production Support
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Odoo Functional Support
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Odoo Technical Support
Staffing
Service
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Dedicated Odoo Developer
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Pre-Sales Consultancy
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Odoo Functional Trainer
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Odoo Technical Trainer
Development
Services
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Odoo Customization
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New Module Development
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Version Migration / Upgration
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Third Party Application Integration